COVID-19 Announcement (click here for details)

COVID-19 Announcement

Dear Our Valued Customers,

The health and safety of our teams, customers and communities is our top priority.

To do our part, we are limiting our buyer's trip by gathering more orders and combining with our buyer's personal essential runs per health official guidelines which may slightly increase in delivery time.

We will continue to get shipment to post office as often as possible. However, some countries mailing services have already limited their shipment options due to the current situation. 

  • For items coming from Japan:
Japan Post has suspended airmail service to most of the countries except the following:
    • North America: Canada
    • Europe: United Kingdom, France, Germany, Netherlands, Finland
    • Asia: South Korea, Singapore, Taiwan, Thailand, Hong Kong, Malaysia
    We can only fulfill orders to countries (cities) listed above. Please check back later for more updates.

     

    • For items coming from Hong Kong and Korea:
    Hong Kong Post has suspended airmail service to most of the countries, including but not limited to USA, United Kingdom and Canada.
    We will ship out all non perishable items through registered (traceable) surface mail, it will take about 2 months for the package to deliver.

     

    • For items coming from United States:
    It may take longer than usual for the packages to be arrived.

      For all unfulfillable items, we will contact you in email for cancellation and full refund.

      Thank you for your understanding and patient with our small business.

      Please stay safe and healthy.